• Search the best deals of brands you love in one place

FAQ

What is Exact Luxury?

We are an online marketplace that makes it easy to find products from the world’s coolest brands and retailers. How do we do this? By curating all products on one platform making it easy to discover, compare, and shop all at once.

How does Exact Luxury make money?

As a marketplace, we charge our merchant partners a commission anytime you purchase something directly off our website or partner website.

How do you find your products and partners?

We only work with retailers and designers which carry real, authentic products - authenticity is our #1 priority. Our unique platform and trusted merchant relationships allows us to curate the best products from the top brands all under one website.

How do you buy products on Exact Luxury?

As a marketplace, we offer two ways to purchase products you’re interested in. Every product will have an ‘Add to Cart’ button which will allow you to order and checkout directly on Exact Luxury, and a ‘Buy Direct’ button which will redirect you to the merchant website so you can purchase directly there.

What is your shipping policy?

As a marketplace representing several different brands and shops, the shipping policies vary for each brand that we sell. After your order is processed, products ship out within 2-5 business days. After which you will receive an automatic email.

What is your return policy?

As a marketplace representing several different brands and shops, the return policies vary for each product individually.

The return policy information for each product is available on the product page. You can also visit the retailer's website to get all of the return policy information